Support
Support
How to get help with an Axiora purchase.
Please keep your product name and Instamojo payment reference ready when contacting support.
Email Support
Write to axioraindia@gmail.com. Include your product name and Instamojo payment reference when asking about access.
What we can help with
- Access / download issues after payment
- Which solution fits a business need (high-level guidance)
- Refund requests under our refund policy
- Invoice information for store purchases
Refund requests
Because products are digital and delivered instantly, refunds are limited. If you paid but could not access the product due to a technical fault on our side or Instamojo delivery failure, email axioraindia@gmail.com with your product name and Instamojo payment reference within 48 hours of purchase. We will help restore access or, where appropriate, arrange a refund.
Invoices
Invoices for store purchases are issued by AXIORA GLOBAL SYSTEMS PRIVATE LIMITED (GSTIN: 08ABECA7897D1ZB). Payment and digital delivery run through Instamojo; keep your Instamojo payment confirmation.
What we do not offer
On-site setup or custom professional services beyond product access guidance.