FAQ
FAQ
Short answers about Axiora, buying, products, support, and refunds.
General
What is Axiora?
A company offering ready-to-use digital solutions that help businesses save time and make everyday work easier.
What is the legal company name?
AXIORA GLOBAL SYSTEMS PRIVATE LIMITED. CIN: U74900RJ2026PTC111212. GSTIN: 08ABECA7897D1ZB. Registered office: 10-B-21, R.C. Vyas Colony, Bhilwara, Rajasthan – 311001, India.
What are Axiora Tools?
ReplyForge and ClearBill — offline tools listed under Axiora Tools in the store.
Does the site follow day and night on my computer?
Yes. Auto (the default) reads this computer’s local clock: light from 6:00 to 19:00, dark after 19:00. Lock Light or Dark in the header if you do not want it to change. The choice stays in this browser.
Buying
How do I buy an Axiora product?
Open a product page, tap Pay & Download, and complete payment on Instamojo.
When do I get access?
Instantly after successful payment, via Instamojo’s digital delivery.
Do I need an Axiora account to purchase?
No account is currently required unless specifically mentioned for a particular product.
Who issues the invoice?
Invoices are issued by AXIORA GLOBAL SYSTEMS PRIVATE LIMITED (GSTIN: 08ABECA7897D1ZB). Checkout runs on Instamojo.
Products
Will I see the full files before buying?
No. Product pages explain what it is, who it is for, what you receive, and what it is not. Full files arrive after payment.
Can I get a physical copy?
No. Axiora Store products are digital products delivered electronically.
Are products physical?
No. Delivery is digital only.
Can I use the files for my business?
Yes, for your own business use, subject to the applicable product terms. Redistribution or resale of the files is not permitted unless authorised.
Support & Refunds
How do I contact support?
Email axioraindia@gmail.com with your product name and Instamojo payment reference.
What is the refund policy?
Because products are digital and delivered instantly, refunds are limited. If you paid but could not access the product due to a technical fault on our side or Instamojo delivery failure, email axioraindia@gmail.com with your product name and Instamojo payment reference within 48 hours of purchase. We will help restore access or, where appropriate, arrange a refund.